Outsourcing Services – Why Not Replace Yourself & Work Less?

This post was written by on March 26, 2010
Posted Under: Outsourcing  

Tim & Anthony here,

Welcome!

Have you considered replacing yourself and letting someone else do most of your “mundane” work?

A few days ago we mentioned an outsourcing services solution we are using called ReplaceYourself.

A heap of people emailed in asking questions about it so we wanted to give you a few tips that have helped make outsourcing work well for us.

For those that didn’t get the email with the video we put together about outsourcing, we suggest you WATCH THE VIDEO HERE now.

TRAINING STAFF

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We found it (and still find it) generally best to train up our staff somewhat rather than looking for someone fully trained.

Replace Yourself  has great training resources for developing your own outsourcing services.

For example – one of our writers had no experience writing online articles.

With the writing training provided in “Replace Yourself” she is now one of our best (and most loyal) writers.

Why consider at least part training your outsourcers yourself?

For 2 main reasons;

1. Loyalty – by assisting someone to learn a certain role in your business, they are much more likely to remain a loyal staff member.

2. Cost effectiveness  – someone “new” working for you that has NOT  been exposed to the likes of Rentacoder and  Elance etc etc is starting “with a clean slate”.

Many (certainly not all though)  of the staff available on these and many other outsourcing websites have been subject to some buyers who have no idea of prices and and who  end up paying 5 or 10 times the going rate.

This results in many workers overcharging and trying to manage too many projects at a time. By training up a worker, outside of these websites, this issue can be prevented.

WEEDING OUT THE DUDS WITH A SIMPLE TRIAL!

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The “trial” is a must, and we normally do a “pre-work” minor trial to get rid of the “tire kickers” (those people who say they have experience in a certain thing but don’t).

For example we might require a person to install blogs, post comments, etc (and their resume might say they know how to install plugins on a blog).

We would give them basic instructions to “login to this blog and download this plugin and install it”.

If they couldn’t do it (but indicated it on their resume) we’d take that as a sign NOT to use them.

We virtually 100% of the time interview people over Skype (text chat only) and by asking some “hard” questions we weed out people even further.

A TRIAL EXAMPLE

For example if the outsourcer  says they are an “expert on link building” we would ask for an example site they have previously worked on, ask for keyword(s) they were targeting and paste it into rank tracker in Market Samurai and check the results. If the keywords were on page one (or where they said they were) then good, if not we’d query it.

For writers you can ask for a test article and then check it for unique content, use of correct keywords etc.

By doing this, it really helps you qualify people.

It take a little longer to interview but worth it, because you end up with better people and save time in the long run..

We currently  have ten (10) full time Philippine workers, so yes it can work!

We have certainly had some issues getting things sorted and  cannot say it’s perfect but after the initial period of time getting them trained in exactly what we want done, we can say we are getting good results from them each day.

If you are expecting them to magically understand your business from day 1, then you will will be in for a shock, you do have to put a little work in.

But it’s such a liberating feeling saying “setup a link campaign for xyz now please, here are the keywords, and here are the articles” and off they go and the work get’s done.

We suggest you get yourself a good  project manager as soon as possible to manage your workers.

But if you are just starting out,  you certainly can  get great results by interviewing and running a trial and managing the workers yourself…

For a FREE AUDIO on outsourcing using ReplaceYourself, please VISIT THIS LINK.

Enjoy and hope to hear from you soon.

Cheers,

Anthony & Tim

P.S.

Looking to find out more about ways to Increase Blog Traffic?

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Tim writes a lot about Internet Marketing on this blog. If you have a question ask away and I feel sure you will get a reply. Anything about Internet Marketing in general, but also search engine optimization, web 2.0, google+, twitter, even yucky ol Facebook.

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  • http://www.affiliatevideoblogging.com Jay

    Great post! It definitely has given me some ideas on how to move on to the next level. Thanks.

  • http://bestbinocularsadvice.com Cee@bestbinocularsadvice.com

    Just starting out I will be doing most tasks myself for now. Certainly in the future this might be feasible. Managing such a large staff seems a little daunting to me right now. And all the interviews to weed out the duds are probably not something to look forward to. But since I am planning to be successful online it will probably be necessary thing to do. Thanks for the article.

  • tim

    Hi Jerry,

    Yes you are missing something :)

    This is a game plan to get full time workers for your business, yes there are a ton of ways to get freelancers and contactors to do a single job at a time and for some people this might be fine.

    With that approach you generally end up paying a lot more per project and if you have a second project sometimes the person is no longer available.

    If you want someone to work for 160 hours per month for you day in and day out, then replace yourself is a great option.

    Please don’t confuse getting a once off job done to getting a full time staff member, they are miles apart.

    Also be careful about what you find on the internet, sure there is a ton of information out there. How much of it do you know with 100% certainty is accurate? There is the problem.

    You can go through all the information and test it and find all the best ways to find full time staff and go through the scams, etc and with experience over time you will probably figure out a solution that works for you.

    Anthony and myself have done hundreds and hundreds of projects on many outsourcing sites like vworker, odesk, freelancer to name a few, and for some circumstances they are great.

    Don’t also forget that people in these types of sites are “clued up” and are in it to make a lot of money, in other words they are chasing the money and are not loyal to you in any way shape or form.

    A full time staff member on the other hand is cheaper (per hour compared to outsourcers) and are loyal and once you have trained them up are generally far more productive.

    So there you go, this is why we recommend and use a service like this.

    We know have staff who’s job it is is to find more staff for us on replace yourself, thats how successful we have been.

    Regards

    Tim

  • http://effectsofglutathione.com Jerry

    Am I missing something here?

    Pay $97 a month to learn how to “replace myself”?

    When there are so many options out there online to find people and some of these places have great information on how to go about the whole hiring process.

    Elance for one, is a great place with loads of information on outsourcing.

    Heck, just Google search the term and you’ll find a great deal of free information.

    Go over to Warrior Forum and you’ll find lots of postings from people offering their services and plenty of advice on what to look for.

    Check out Fiverr. If that’s not the best deal out there, I don’t know what is. Five bucks to get someone to do a job for you and perfect way to see how their work is.

    There are plenty other places out there as well.

    Again, unless I’m totally missing something here (which is quite possible) about what they are providing for $97 a month, then I’m quite surprised to see this type of promoting from you fellows.

    If I’ve missed the boat entirely on this, then I apologize in advance and no disrespect intended.

    cheers,
    Jerry

  • http://austinseoacademy.com Dan Hatcher Austin SEO

    I have hired 4 people via Replaceyourself’s advice and job source url. Yes, it was a challenge to find good people for the job, but in 3 of the 4 cases it has worked out very well.
    I found that giving a tryout task (after Skype interview) with very specific instructions helps eliminate the duds from the jewels. I also found that if you tackle the chore like you would do trying to buy a car at a huge discount, (meaning, you are willing to lose one or walk away without it) it works better. Interview, challenge, test and don’t be in a hurry. Hire them for a 2 week “project.” That helps.

    Dan

  • Ken

    Appears as some have had much better success with Replace Yourself than myself. Spent countless hours interviewing and testing applicants. All were duds and many never even responded to the emails. Even purchased their package where they interviewed and screened them. No better. Wonder how up to date their applicant info really is.

  • tim

    Hi Hafeez,

    Check out this post on our forum which explains the best ways to outsource.

    http://webtrafficandmarketing.com/forums/general-marketing/86-john-jonas-outsourcing.html

    Cheers

    Tim

  • Hafeez

    Hi,

    Which outsourcing site is the best? Currently I hire my outsourcer through odesk. I never hire outsourcer on monthly basis or hourly rate. Everything done per project basis. This is the best way to get good ROI. But I think to have full time workers is better for long term.

  • http://www.badcredit-repair.com Michael Podgoetsky

    Hello Time and Anthony, this sounds to be very good, I’ll be joining the minute I finish thanking you in the body of this email.

    kind regards

    Thanking you

    Michael.

  • http://www.comedyclassblog.com steve

    hi there looking to work online can I help you with your outsourcing please.have 6months online marketing experience,
    steve robinson

  • tim

    Hi Knilles,

    Thats a good question. I would think it wise that a project manager has done many of the tasks you are going to be outsourcing, so they have “been in the trenches” so to speak. Of course it may not be practical in some cases e.g. for an manager to have (say) been a php coder.

    But knowing how things work by having done those tasks would be must useful I believe. Other skills would be availability during the hours your other workers are working, good general communications kills, keen, a sound knowledge of english (written and possibly verbal).

    Of course being trust worthy is a very important thing as well, so in my opinion they should work with you for a while so you feel comfortable with them as well.

    I hope this helps.

    Regards

    Tim

  • tim

    Absolutely david,

    It’s a great resource. I’m glad you have got some good results.

    Cheers

    Tim

  • tim

    Hi Jeff,

    I would likely have a project manager from the philippines as well to minimise issues with time zones, etc and also language difficulties.

    We have staff doing anything from admin type work though to seo and programmers. Budget is anything from $250 – $450 each per month depending on the job, skills, and experience.

    Cheers

    Tim

  • http://www.motorhomes.com.au Jeff Gardner

    Tim and Anthony

    Thanks for sharing this.I’m the hand wringing Jeff over in the forum.

    A couple of questions please:

    Are you planning to have a Ph based project manager or would they be from elsewhere?

    Are you able to share what a 10 person team actually costs (for budgeting purposes)?

    Thanks in advance T and A.

  • http://www.teachme.im David

    I have hired someone through the same site recently and am very happy with the results.

    This person works harder than anyone else I have had work for me in the past.

    Its a very good site and if you want to outsource some tasks then you have to check it out.

  • Knilles

    Hi,

    I see you are talking about a project manager, will this be one of the best outsourcers you are giving the manager task?

    I was thinking on this the other day, as soon as you have several outsourcers it becomes a task on it’s own to manage all the workers, to train them and to answer questions.

    Since I am from the Netherlands there is a timedifference of + 7 hrs with the Fillippines and I don’t want to spending all night to keep in contact, so it would be efficient if I had a fillipino manager who worked with me for a couple of month, knows me business, speaks the language and know where he is talking about (that’s the reason he or she became the manager).

    Please let me the qualifications a manager should have according to you.

    Regards,

    Knilles