7 of the Biggest Mistakes Internet Marketers Are Making With Twitter

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Hi all,

Welcome to another in the series of Tim Buchalka rants!

Today’s subject? ………Twitter!

Both my brother Anthony and I  have been using Twitter now for a while, and built up a respectable number of followers (I  have over 5,000 followers +) and have spent some time watching how other Internet Marketers seem to be using Twitter.

Now, this article assumes you know what Twitter is, and the basics (following people, etc). If you need an Introduction leave a comment, and I’ll write an article for you showing you the basics.

Anyhow let me get to the point of this article.

I have decided to discuss what I feel are the 7 Biggest Mistakes Internet Marketers are making on Twitter.

Here we go (in no particular order)

1. Using an “auto-reply” message with an offer.

When you “follow” someone on twitter, they get a message (can be configured by email) to say you have followed them. Clever people have developed free software that can automatically react to this event, sending a pre-programmed message back, sometimes customized with the persons name, etc.

A typical example might be

“Thanks for the follow Tim, look forward to catching up with you”.

That’s nice and friendly, no problems there, but the big mistake is ones like this.

“Thats Tim, have you checked out out my ebook? http://crappyebook.com”

(That’s not a real link, just an example)

So let me get this straight? We’ve just met, and you’re trying to sell me something?

Thanks, but no thanks, “unfollow” :)

Lets have a bit of a discussion before the hard sell, ok?
2. Thinking you need to “try” to be a real person by sending “personal” messages.

Internet Marketers using Twitter have gotten it into their heads that they have to “mixup” their messages with a combination of personal messages and marketing messages.

I agree that they should keep it real, and if they feel like leaving a twitter on a particular subject, then do it, but don’t try and keep an “exact” ratio of messages of each type.

It’s sort of like the old keyword density debates for article marketing. e.g. mentioning the keyword in an article x times so that it does not go over a given percentage of keyword density.

But in this case its Internet Marketing Offers Density.

Some Internet Marketers who are plainly trying to sell you stuff (and nothing wrong with that) sending out 90% “personal” messages to one “offer”, but doing 50-60 messages a day!

Do they think we really want to keep up with that many messages?

I try and only post a few messages a day, when I post a new blog article, or occasionally to respond to something I think is plainly wrong (for example the other day I saw some wrong SEO information being sent over Twitter so I felt compelled to reply to it to let others know).

Just to be clear. I’m not saying to limit the number of messages, or what to talk about, but just to keep it real, and not “try” to market, just be yourself.

3. This one is close to number 2, ONLY sending Marketing Messages.

Some people seem to think it’s ok to just keep on sending affiliate offers with every single message they send.

Give it a rest guys, we are not stupid! Any in many cases, the offers are shockingly bad as well.

4. The Sneaky Offers

People asking your opinion on a product, and then sending you an affiliate link.

This one is nasty. I had some guy asking me about a particular online service (and if I used it) and the link he sent to “help” me find out about it contained an affiliate link.

Come on, you lose all credibility doing that, trying to trick people into buying stuff isn’t right, and is easy to spot.

Some of the big guys are sending people to their “recommended” services, which are just affiliate links.

Sure we all need to make money, but it would be great to say sometimes, “hey just a heads up, I do get a commission out of this, but they are good.”

We never send affiliate links over Twitter, but if we did, we would tell people it was an affiliate offer.

I would prefer to know, so I assume others would want to know as well.

People appreciate the honesty, don’t be deceptive, tell them up front.

I’ve got no problems buying on someone’s affiliate link if it’s all upfront and in the open, but do have a problem if it’s a sneaky one.

5. Getting Offended.

This is a good one, some of the pushy marketers on Twitter get on their high horse when you tell them they are too pushy.

You think your doing the right thing when you suggest to people to tone it done a bit, and they get all indignant.

If someone does tell you something like this, instead of getting defensive, maybe you should take a look and see if this is something you are doing wrong.

6. Not Admitting your wrong.

I realize Twitter is all about credibility, but let’s face it, we are all human, we don’t know everything, and we all do sometimes make mistakes.

I’ve seen people leave a comment that is completely wrong, and then when shown that it is incorrect, handball it e.g. “Don’t shoot the messenger, I got this from Mr X” or worse silence, no comment back at all.

If you’ve said something, and others prove you are wrong, it’s better to “fess up“, no one is going to think less of you for proving that indeed you are human.

Do I make mistakes?

Absolutely. Do I admit them. No, the rule doesn’t apply to me. ha ha Joking, Yes I will “fess up” and I’ll make a point of saying “Whoops there you go, my mistake, etc”.

Of course you can avoid this by double/triple checking your facts before your twitter, if it’s something you are not 100% sure about.

7. Not being true to yourself.

Pretending to be someone else, is I think the worse thing you can do on Twitter (or anywhere else).

People are pretty perceptive, and can see through a fake from a mile away, so for goodness sake be honest and be yourself.

I am a geek, but I am also a joker, and often sarcastic in a humorous way (so Anthony my brother keeps telling me). That’s just me, so I try and let that come out in any media I use (Twitter included).

Some people love it, and some people think I should be “serious” all the time. Some people hate it.

Hey you can’t please all the people all the time as they saying goes. I don’t try to.

We just keep working on providing the very best information and products we can. No more, no less.

I don’t pretend, I am just me, what you see is what you get (and don’t the girl’s love it. Sorry ladies, I’m taken). :)

Make sure you do the same, it will help you in the long run.

Summary.

I am far from perfect, and have been guilty of making at least some of these mistakes in the past. Twitter can be a great tool, but you need to respect the community of users, and show them the real you, and not a made up character you think they want to see.

Obviously I cannot speak on behalf of all Twitters users can I?

Ok I will, but just this once….

Twitter users most likely want to see the real you, and find out all about your hopes, dreams, goals and other gooey stuff, as well as your “offers”.

So mix it up, be yourself and enjoy!

Phew that’s my rant over for today, back to the programming (insert small plug about the free RSS backlink tool that email subscribers will be getting very soon here!).

Cheers

Tim

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Reader Comments

I’m glad someone is talking about the twitter mess…
You should make this into a small pdf report….
I would surely pass it out….

#1 
Written By Fritz Lorenz on October 20th, 2008 @ 8:01 pm

Overall, it’s good advice, but I have a problem with articles that contain misused and/or misspelled words–like “your” (which means “belonging to you”–your car, your book, your computer) when they mean “you’re” (which means “you are”–not admitting you’re wrong, you think you’re doing the right thing). I’d appreciate the content a lot more if words were used correctly.

#2 
Written By SmartAssProducts.com on October 20th, 2008 @ 9:56 pm

Tim,

I appreciate you writing up your thoughts on this complex subject for sure. However, I gotta say I’m with @CoachDeb & @WarrenWhitlock – co-authors of TheTwitterHandbook.com when they say “no rules.”

The beauty of Twitter is you can totally choose to follow or unfollow peeps. If we don’t like someone who’s too pushy or sends affiliate links etc., we simply unfollow.

Some peeps use Twitter to just follow a small handful of peeps so they can keep up with the tweetstream and don’t mind if tons of peeps follow them back. (See @Ed_Dale).

Others use Twitter for a combo of high-level social interaction, business networking and marketing and choose to follow everyone back (my preference). See @GuyKawasaki @Scobleizer @ChrisBrogan.

Then there’s peeps like @TFerriss who chooses a low-information diet and just tweets without following anyone. lol.

I admire them all. At the end of the day, it’s really a personal choice.

For me, Twitter is a powerful platform to widen my network and visibility and to deepen the intimacy level I have with my marketplace. The key is adding value. Sure I tweet my promo links and affiliate links, but I also genuinely care about my peeps and it shows… at least that’s what my peeps tell me. ;)

Cheers,
Mari
@marismith (found your post by way of a tweet from @DrMani!) ;)

#3 
Written By Mari Smith on October 21st, 2008 @ 12:00 am

Great article for the newbie! I just started on Twitter, but agree with everything you said! Thanks, ReNee

#4 
Written By ReNee Greenberg on October 21st, 2008 @ 12:23 am

Hey you guys readers posters tweeters one n all … the best feature twitter has to deal with any one of the points you mentioned about that really gets to you in your twitter blog there is a switch them off button so theres no need to be bombarded with useless information or spam~my posts just like in real life we all have good days and bad days all depends which side of the nest we get out of lol …

heres to your tweets
Guy Potter

#5 
Written By Trick or Treat on October 21st, 2008 @ 3:07 am

I think Twitter is a huge waste of time and anyone who uses it is completely misguided. Particularly for marketing themselves. I would never do that. Pffft. It’s just a silly diversion that will never amount to anything worthwhile.

M

BTW, Hi Mari! :-)

#6 
Written By markdavidson on October 21st, 2008 @ 4:09 am

Nice article. I was thinking twitter just for some links, not that i can really money and do marketing by it. Thanks

#7 
Written By Live Online TV on October 21st, 2008 @ 4:12 am

Absolutely well written, I also hate the directs, go and sign up now. I think to myself, don’t tell me what to do, po. Anyhow I wanted to encourage you for such a great article.

#8 
Written By Lisa Lomas on October 21st, 2008 @ 6:26 pm

Nice observations, Tim. I can particularly relate to #1, 2, and 3. Recently (and still) I had the experience of Twitter followers promoting their services. One used an Auto-reply promoting a book — thanks but no thanks. What’s interesting is I do take the time to read links from the folks I follow. If that had come in another way, I probably would have read it in more detail. But a push, no thanks, especially when I did not initiate the relationship.

The second was a service company looking for bloggers/ reporters in their area. It seemed like an interesting service so I did decide to follow that identity but now I am rethinking it.

The beauty of social media is to be able to choose what we read, who we interact with, and when possible, filter out info you don’t want to receive.

While I do like to reciprocate with Follows on Twitter, I am discovering there is a point of lesser return because its hard to keep up with everyone, without threaded discussions.

#9 
Written By Juliann Grant on October 21st, 2008 @ 6:32 pm

crappyebook.com…hilarious…had someone do something similar this week to me like that and they instantly lost respect in my eyes because it was her first contact with me – tacky. Good benchmark, thank you.

#10 
Written By Deb Kolaras on October 21st, 2008 @ 6:35 pm

Hi Tim,

I use twitter daily and I’ve met some talented people along the way. We meet on twitter then we meet offline. Our community refer work to each other.

It takes time like any healthy relationship. It does work! you reap what you sow (it’s a two way thing)

At the end of the day it’s a personal choice, like Mari was saying if you don’t like the person unfollow them.

#11 
Written By Marie Young on October 21st, 2008 @ 6:40 pm

I think that these are some pretty good rules of conduct for Twitter. I have totally received the old #1 and agree that they are totally lame. #2 is a little tougher. While I hate the blatant marketing spam, I have also got a TON of great info from Twitter, so I guess my advice to Twits is to use some feakin’ discretion with your promotions.

I would also like to add that I am happy to follow people that follow me, unless your profile page and linked website are totally lame. It doesn’t matter if you have some hot chick photo as your avatar. If your website is some stupid affiliate marketing site, then don’t even waste the time.

#12 
Written By Ryan Martin on October 21st, 2008 @ 6:52 pm

Your information was interesting and very helpful. I agree with the Twitter mistakes you list and wish more people would be cognizant of them, would make life easier. Especially those who deluge you with dozens of tweets of nothing particular just to either keep in touch, collect tweeters, or are primarily trying to sell you something. Thanks

#13 
Written By Phyl on October 22nd, 2008 @ 8:55 am

Great summary! I have definitely had to stop following the many many many people on Twitter that are only there to push affiliate products. It may have worked in the past, but the truth is that it is going to work less and less in the future. To get real fans who truly read your tweets, it is essential to have good content and relevance. Hey! Just like websites!

#14 
Written By Alan on October 22nd, 2008 @ 4:29 pm

Love your article – I am happy to see that you have a sense of humor because when I added you to the follow list – I thought you looked like one serious person!

I need to get a picture up – so I can scare everyone.

Some of the people on twitter are spammers – no doubt about it.

#15 
Written By Janet on October 22nd, 2008 @ 5:44 pm

I am new to Twitter and am not an affiliate marketer. I am very interested in Twitter etiquette. The thing I find a little fascinating is that it seems to simply boil down to treating others the way you want to be treated. If you wouldn’t want to read it, don’t post it!

#16 
Written By Susan/Unique Business Opportunity on October 28th, 2008 @ 1:55 pm

I agree on your comments.
I have coined a new phrase “Twitter snob” as I block anyone who follows me tying to use multiple twitter accounts!

Yes, I did get one guy who used over 5 accounts to follow me. All his accounts had the same URL in his profile.

I only follow Internet Marketing people as I think this will prove to be a good method for future marketing.

#17 
Written By Terry Howsham on October 28th, 2008 @ 7:28 pm

You’ve hit a lot of things that I find annoying about twitter. Some people think they need to be witty and interesting and constantly tweeting about god knows what. I followed a few internet marketers/bloggers and unfollowed some within days. I’m about to unfollow a few more because it’s just ridiculous.

All of your advice is great and it would work granted the people who act like that didn’t think that they have to be someone else, hard sell all the time, tweet 50 times a day lol. They just don’t get it.

#18 
Written By Nicole on November 7th, 2008 @ 9:51 pm

Great comments, I do agree in general and feel that some tweeters go overboard with their tweets. However, used in moderation I think it is a fantastic tool and I have made some worthwhile contacts.

#19 
Written By Phil Denman on November 8th, 2008 @ 4:37 am

Tim I agree with you on the whole over markketing thing. I get follow reguest that are just to sell me some thing. absolutly no personal input ever considered of couse I delete those immediatly. I use Twitter for building contacts with people I can help and that can help me, thats why I follow you.
It is becoming a big market place with programs like Automatic WealthMaker, that send Auto friend requests just to get people to buy stuff. I understand, that is part of marketing but I don’t think that’s what Twitter was created for.

#20 
Written By Charlie on November 9th, 2008 @ 10:27 am

Interesting, I was contemplating doing the auto message with the the free ebook offer in it… butyou’ve changed my mind. I never looked at it that way before!
Thanks!

#21 
Written By Emma on November 25th, 2008 @ 12:07 am

Here’s one: Sharing original ideas on Twitter without making your account private. Not all of your followers are necessarily the good kind — it sucks when an idea is borrowed before you get the chance to manifest it.

#22 
Written By David Leggett on November 25th, 2008 @ 11:55 am

Good Post Tim,

If a person takes the time to think about it, the only thing that we can truly call our own is our integrity.

That cannot be taken from us but we can lose it by making bad decisions.

Jerry

#23 
Written By Jerry - IsAboutCash on November 25th, 2008 @ 2:09 pm

Hate to be out in the blue here, but what tagging plugin are you using? The little folder icons and what not?

Ron

#24 
Written By Affiliate Marketing Guy Ron Davies on December 9th, 2008 @ 9:08 pm

Ron,

We are currently running semiologic, which has about 100 plugins included.

Cheers

Tim

logo

#25 
Written By tim on December 11th, 2008 @ 9:54 pm

Some good advice in your article and well worth the read.

I found Mari Smith’s comment interesting in saying about her agreeing with certain people about “no rules” on Twitter. Whilst I agree with that, you haven’t said anything about “rules” in your post. You’ve talked about the mistakes internet marketers make: mistakes, not rules.

Some well said stuff and I agree particularly with the sales links in DMs immediately on follow and sneaky affiliate link sales…

Cheers,

#26 
Written By Ric Raftis on December 23rd, 2008 @ 12:21 am

Re: “Using an “auto-reply” message with an offer.”

This one particularly annoys me. I think an autorepy with a simple message. Thans for the follow, have a nice day.” Is ok but when it has an offer in it then it’s downright insulting.

Just my 2 cents.

#27 
Written By Gerald Weber on December 23rd, 2008 @ 1:19 am

I am going to say that the auto-reply mistake is the one I agree with the most. Ok, so you’re busy and you want to make sure to send a thanks to everybody who follows you, but doing it this way negates the “social” part of social media. I also agree with the idea of keeping a specific track of how many personal and marketing tweets you send out. Hey, if you have something you want to share, share it whether it is personal or business. Have more confidence that what you are marketing will be helpful to the rest of us there.

#28 
Written By Scott Mahler on December 23rd, 2008 @ 8:06 pm

Having a large following is great for the ego, but the list is often full of people hoping to market stuff to you, rather than being interested in what you might have to say.

This is no different than people wanting to be your ‘friend’.

But you guys deserve a large following as you provide useful content to us.

#29 
Written By Will on January 1st, 2009 @ 10:21 am

Hi Tim

I just saw your rant after I “unfollowed” someone who spammed twitter with 6 consecutive tweets.

The only people who say “no rules” are the spammers.

Keep telling it like it is

Alex

#30 
Written By Alex Newell on January 27th, 2009 @ 4:11 am

I use the auto reply with a link to some free twitter templates and a few twitter pdfs, have to look at this again, don’t want people thinking I’m trying to sell them something off the bat.

#31 
Written By Website Marketing Strategy on January 27th, 2009 @ 6:53 pm

Hi,
Nice to know there are people thinking like I do.
If everyone starts bombarding you with ads selling something, it’s a nuisance.
I agree with your points #1,3,4.
regards

#32 
Written By Shyamala on June 20th, 2009 @ 8:54 am

I wouldn’t like to get offers over a twitter account. I think, one can use another way to offer products.

#33 
Written By Norbert on January 29th, 2010 @ 8:57 am

Good tips. I’m really stepping up my Twitter marketing campaign and am still a little unsure of the does don’ts and whats.

Jeff

#34 
Written By Jeff on April 15th, 2010 @ 3:54 pm

Hi Tim, Anthony and all the Twitters out there! Tim, it’s only been a few weeks since: I become aware of your material and tools. Learning a lot from you guys…thank you!!! My I.M.A.D.D condition is stabilizing now. I am soooo…freaking greeenn….and at times [most times] confused; in this exciting, exhilarating; hair pulling out at times: [again; most times...in my case: have photos before and after to prove it!!] for me…because it’s so frustrating so challenging….so many directions to take; so many teachings to choose from all over the place. What is my point? Tim, I able to understand and starting to implement things you are sharing with us…Thank you!!! [Making money????....Right now..it seems more possible that; I will win an event at: the Mongolian Olympics one day]: So each day I am training for the event within the cyber world! Regards and out: Mark(o) Cyber Polo

#35 
Written By Mark on May 8th, 2010 @ 8:11 am

Dzien dobry,

I have little idea of what this Twit thingy is. I would love some background.

If you gentlemen could maybe post an intro to social media and explain how businesses can benefit from it that would be great!

Personaslly, I thought that if someone was FAT some one else could be FATTER. So if some one is a TWIT…

Will there ever be a TWITTEST site???

Cheers

#36 
Written By Mr. Wolf on August 17th, 2010 @ 9:42 am

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